Return Policy

At Luxury Love Necklace, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we offer a hassle-free return policy within 7 days of receiving your items.

Return Process:

  1. Initiate the Return: To initiate the return process, please email us at monygirl11@gmail.com within 7 days of receiving your order. Include your order number, the reason for the return, and any relevant details.

  2. Approval: We will promptly review your request and provide further instructions, along with a return authorization if your return is approved.

  3. Packaging: Ensure the item is in its original packaging, unworn, and in the same condition as when you received it. Include any tags or certificates that came with the product.

  4. Shipping: You are responsible for the return shipping cost. We recommend using a trackable shipping service to ensure the safe return of your item.

  5. Refund/Exchange: Upon receiving the returned item and verifying its condition, we will process your refund or exchange. Refunds will be issued to the original payment method.

Exceptions:

  • Personalized items or those with custom engravings are not eligible for return unless there is a manufacturing defect or an error on our part.

Contact Us: If you have any questions or concerns about our return policy, please don't hesitate to email us. We are here to assist you and ensure that your experience with Luxury Love Necklace is nothing short of exceptional.

Thank you for choosing Luxury Love Necklace. Your satisfaction is our priority.